by jstott | Aug 25, 2026 | Insurance Help
“Lifetime warranty” is one of those phrases that sounds like a complete answer until you actually need to use it. What counts as a covered defect? Does it follow the car or the owner? Who decides if the repair failed? These are fair questions, and the...
by jstott | Aug 25, 2026 | Insurance Help
When you file a claim after an accident, your insurance company will often point you toward one of their preferred shops. What they are less likely to tell you is that you are not required to go there. This comes up constantly for drivers in the Austin area, and the...
by jstott | Jan 21, 2026 | Insurance Help
After an accident, insurance companies often recommend—or strongly suggest—a “preferred” body shop. This can leave drivers wondering whether they actually have a choice. The short answer: No, you are not required to use your insurance company’s preferred body shop....
